FAQs – AD Vehicle Services

Parts & Ordering FAQs

Are all your MAXUS parts genuine?

Yes. Our genuine MAXUS parts are supplied through the authorised MAXUS parts network and are designed specifically for MAXUS vehicles.

How do I know which part fits my vehicle?

Provide your vehicle registration or VIN when ordering or making an enquiry, and our parts team can help identify the correct part for your vehicle.

Where can I find my VIN number?

Your VIN is a unique 17-character vehicle identification number. It can usually be found on the vehicle itself and on your V5C registration document.

Can you find a part if I don't know the part number?

Yes. You don’t need to know the part number. Give us your registration or VIN along with a description of what you need, and our parts team can identify the correct component.

Do you only sell parts for MAXUS vehicles?

No. As well as genuine MAXUS parts, we can supply a wide range of service, repair and maintenance parts for other makes and models.

Can I order parts that aren't shown on the website?

Yes. Our website only represents part of the range we can supply. Contact our parts team with your registration or VIN and we’ll check availability for you.

Do you supply trade customers?

Yes. We supply parts to garages, workshops, fleet operators and other trade customers. Contact us to discuss your requirements and trade enquiries.

Can you supply parts for older MAXUS and LDV vehicles?

In many cases, yes. Availability varies by model and age, but our parts team can check using your registration or VIN.

Delivery & Collection

Do you offer UK delivery?

Yes. We can deliver parts throughout the UK, subject to size, weight and availability.

Can I collect my order?

Yes. Parts can be collected directly from AD Vehicle Services in Kingswinford. We’ll let you know when your order is ready for collection.

How quickly will my parts arrive?

Delivery times depend on stock availability. In-stock items can usually be dispatched quickly, while special-order parts may take longer. An estimated delivery time will be provided where possible.

What happens if I order the wrong part?

Contact us as soon as possible. Returns will depend on the type of part, its condition and whether it was specially ordered. Providing your registration or VIN before ordering helps us ensure you’re purchasing the correct part.

Genuine Parts

Why should I choose genuine MAXUS parts?

Genuine MAXUS parts are designed specifically for MAXUS vehicles, helping maintain the vehicle’s performance, reliability and correct fit.

Do genuine MAXUS parts come with a warranty?

Genuine parts may be covered by a manufacturer’s parts warranty, subject to MAXUS warranty terms and conditions. Our team can confirm the applicable warranty when you purchase.

Are genuine MAXUS parts more expensive than aftermarket parts?

Not always. Pricing varies considerably by component. We can advise on the options available and help you choose the right part for your vehicle and budget.

Help & Support

Can I speak to someone before ordering?

Absolutely. Our experienced parts team can help identify parts, check compatibility, confirm availability and answer any questions before you order.

Can AD Vehicle Services fit the parts I purchase?

Yes. We have a fully equipped workshop in Kingswinford and can provide servicing, repairs, diagnostics and parts fitting. Contact our service team for a quotation.

I can't find what I'm looking for – what should I do?

Send us your vehicle registration or VIN and tell us what you’re looking for. Our parts team can search the parts catalogue and help identify exactly what you need.

Have a Different Question?

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7 am–4:30 pm
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Parts & Ordering FAQs

Delivery & Collection

Genuine Parts

Help & Support

Have a Different Question?

Opening Hours

admin
@advehicleservices.co.uk

01384 936900

1 Gibbons Industrial Park Dudley Road Kingswinford DY6 8XF

A D Vehicle Services Ltd

Parts & Ordering FAQs

Delivery & Collection

Genuine Parts

Help & Support

Have a Different Question?

Opening Hours

admin@advehicleservices.co.uk

01384 936900

1 Gibbons Industrial Park Dudley Road Kingswinford DY6 8XF

A D Vehicle Services Ltd

admin
@advehicleservices.co.uk